Conference on ‘Demanding Good Governance: Inside & Out’

Transparency and Accountability Programme (TAP), in partnership with the Human Development Network at the World Bank, organised a half-day seminar entitled “Demanding Good Governance – Inside & Out” at the World Bank Washington DC, on March 25, 2010. The event featured real-world examples of demand-side interventions that have been incorporated into service delivery. Six teams of World Bank staff, officials from Results for Development (R4D) Institute and representatives from International Maritime Organisations (IMOs) funded through current and past TAP grant rounds and civil society organisations (CSOs) presented their experiences in improving service delivery through access to information and third party monitoring initiatives both inside and outside the World Bank. The discussions focused on efforts to improve the capacity of citizens to engage policy makers through access to use of information and evidences from the field.

George Cheriyan (Director, CUTS International) was one of the presenters’ in the session II on ‘Third Party Monitoring’. He made a presentation on ‘Community Monitoring of Absenteeism and Service Delivery in Health Sector Rajasthan, India’, sharing the findings of CUTS study under TAP. He also mentioned about the status of ‘right to information’ in India. Several questions were raised which were suitably answered. About 100 delegates, including Bank staff and representatives of donor groups and CSOs attended the conference.

More information about the conference including the presentations are available at: